Dean Rotbart interviews Porsha Vogt, Owner and President of Golden Care, a non-medical, in-home elder care agency near San Diego, California. Golden Care provides seniors with services such as memory care, personal care, companion care, and, when the time comes, community placement assistance.
In this interview, Porsha talks about the challenges of hiring a quality workforce in a service business that is committed to going above and beyond when it comes to client care. She discusses the rigorous selection process through which employees go and the expectations for them once they are hired. She also addresses several lessons she learned that can be applied to business owners in any service industry.
Porsha Vogt holds a degree in business management from the University of Colorado. Prior to founding Golden Care, she worked in finance at SCM Advisors and Citco Fund Services. She founded Golden Care in 2012.
About Monday Morning Radio
Monday Morning Radio is a podcast produced by Dean Rotbart and David Biondo that contains interviews with successful and innovative business people and business experts. The program is produced in cooperation with the nonprofit Wizard Academy, an Austin, Texas-based school for imaginative, courageous and ambitious entrepreneurs.1.2k reads