Commence, a college-to-career academy, and the author of “100 Skills of the Successful Sales Professional” (Business Expert Press, June 2021).
Alex Dripchak is a sales and career-readiness adviser based in New York City. A relationship manager at Mercer, a global HR consulting leader, he previously worked at Oracle, where he was the first person to be a sales manager and outside producer by the age of 25. He is the co-founder of Client Relationships Are the Holy Grail of Sales, but Are Yours as Strong as You Think?
In sales, client relationships are everything—the holy grail of success. Yet most salespeople test the strength of their relationships by merely their length or collegiality—an ill-fated idea since, as crucial indicators go, both can be perilously misleading, lulling sales pros into a false sense of …