When it comes to running a small business, leadership is of the utmost importance. Employees look to you for guidance and to set the tone for your company. Learn more about what it means to be an effective leader with the articles in this section, which cover topics such as employee management, hiring and firing, and team building.
If you're a business owner, team performance is one of the most important factors to your success. You can have the best employees in the world, but without proper management and leadership, they will not be productive or happy. Teams need to be able to work together and communicate effectively in order for a company to succeed. Whether you're starting a new business or … [Read more...]
Providing a great customer experience is something many small business owners struggle with. Small businesses typically have limited resources (including staff) and are often stretched thin just to keep their businesses afloat. As a result, customer experience matters are often put on the backburner due to more pressing demands. But what if providing a great customer … [Read more...]
Humans are socially reciprocal. We expect the behavior we give. If we’re nice, we expect others to be nice. If we’re mean, whether we expect it or not, that’s often what we get back. We also believe in proportional responses. It’s built into self-defense law. If someone punches you, you can punch them back in self-defense, but you can’t use deadly force. These same human … [Read more...]
Healthcare is one of the largest industries in the world, and it's only getting bigger. The industry has seen many changes over the past decade, with more changes to come in 2022. With predictive marketing strategies being used by healthcare companies across the globe to generate revenue, here are six trends that you should expect from this industry. Virtual Care and Remote … [Read more...]
Owning and operating a small business can be just as terrifying as it is exciting. You have finally reached a point in life where you can be your own boss and do things the way you had always imagined they should be done. Unfortunately, in the process, you may have overlooked a few things no small business can do without. If you are missing one or more of the following, then … [Read more...]
In sales, client relationships are everything—the holy grail of success. Yet most salespeople test the strength of their relationships by merely their length or collegiality—an ill-fated idea since, as crucial indicators go, both can be perilously misleading, lulling sales pros into a false sense of security. So if you want to know the real strength of your client … [Read more...]
The Coronavirus pandemic has taken a great toll on our way of living and we all had to adapt to various changes to protect ourselves from this novel virus. Businesses were probably the most affected. Along with financial hardships and other challenges, many had to adjust to a remote working situation, which has its disadvantages. The biggest disadvantage of switching to remote … [Read more...]
Whether you run a small office or head human resources for a major corporation, you are certain to have some people who do not get along. It may be because of a personality conflict or because two workers do not see eye to eye on the way an important project should be run. In any case, it is important that you find a way to deal with disputes so you can run a successful … [Read more...]
Not invested in staff uniforms? Skimping on style means you are missing out on a branding opportunity, among other things. Starting your own small business is daunting. Whether you are opening a restaurant or creating a team of web architects, there are a thousand things to think about, every day. From answering emails to hiring and firing your own employees, it’s a never … [Read more...]
Good compliance is one of the pillars of a successful business. Every industry will have a body of regulatory associations that it needs to obey. A company must be compliant if they are to have any level of success and growth. Here are some of the paths that you need to follow if you want to ensure that your organization is compliant. Educate The first step to taking … [Read more...]
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