Catherine Palmer 


How to Choose the Right Help Desk Software for Your Small Business

In a competitive market, after sales service becomes an important factor that could make or break a business. When you are a small business competing with other big players in the same market segment, you need to go the extra mile and provide customers with a personalized experience in order to stay ahead of the competition. Fortunately, this is where small businesses really … [Read more...]

The Future of Small Business Lending: 2018 and Beyond

According to the Thomson Reuters/PayNet Small Business Lending Index, small business lending is on the rise. In fact, in 2017 it rose by more than seven percent compared to 2016. But what does this mean? In the world of business, we often see a rise as a good thing, but in this case, it is far more complicated. Small businesses are far less resistant to economic conditions than … [Read more...]