Chris De Santis is an independent organizational behavior practitioner, speaker, podcaster, and author, with over thirty-five years of experience working with clients in professional services firms both domestically and internationally. Over the past fifteen years, he has been invited to speak on generational issues in the workplace at hundreds of the leading U.S. law and accounting firms, as well as many of the major insurance and pharma companies. His new book is Why I Find You Irritating: Navigating Generational Friction at Work (Amplify Publishing, May 3, 2022). Learn more at cpdesantis.com.
The Inevitability and Incompatibility of Generalizing about Generations
Generalizing is part of what it is to be human. In his doctoral thesis, “Transformational Grammar,” the late linguist and public intellectual Noam Chomsky argued that people use what he termed “mental filters” to make sense of reality. He identified three filters through which we sift incoming …
