Donna St. Jean Conti is president of St. Conti Communications, a marketing communications agency specializing in public relations, social media, and content development. St. Conti has been in business for more than 20 years. Donna holds a Bachelor of Arts in communications, plus an accreditation from the Public Relations Society of America.
Growing Your Business Through Customer Personalization and Collaboration
Personalized customer service is about treating people as individuals. In an age where customers can buy your products and services from almost anywhere in the world, this has become increasingly complex.... and a marketing requirement. In the words of Simon Mainwaring, author of We First: How …
