Jason O'Brien

Jason O'Brien is the Chief Operating Officer of TollFreeForwarding.com. He joined the company in 2007 having previously worked for Boeing and obtaining a BA in Information Systems from the University of Redlands.

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Technology Trends Transforming Business Communication

March 26, 2019

Year-over-year we are seeing new technologies immersed in business communication and front lining huge advancements in operations, yet there are a number of these trends that are far from reaching their full potential. The ways businesses communicate, both internally and externally with customers, …

How to Beat the Gatekeeper – The Right and Wrong Ways

December 20, 2018

Anybody who has worked in sales will know that getting through to the decision maker isn’t always the easiest of tasks. Most phone calls to businesses are handled by the gatekeeper, who after listening to countless sales pitches every day, will have no issue with disregarding yours either. …

Managing Morale When Your Company Is Going Through a Difficult Time

April 19, 2018

All businesses go through rough patches, and these periods inevitably lower the morale of your employees. Although you can’t avoid these difficult situations altogether, there are things you can do to minimize the impact on your employees’ happiness. Here are some of the more common difficult …

Mistakes to Avoid in Speeches and Talks

March 7, 2018

Having confidence as a public speaker and knowing how to engage an audience are both powerful tools every small business owner should have. A poor presentation or a boring podcast doesn’t just simply reflect on you, it also reflects badly on your business as a whole. Speeches: Failing to Captivate …