Year-over-year we are seeing new technologies immersed in business communication and front lining huge advancements in operations, yet there are a number of these trends that are far from reaching their full potential. The ways businesses communicate, both internally and externally with customers, are ever-changing. With the advancements made in recent years, it can make it … [Read more...]
Jason O'Brien
How to Beat the Gatekeeper – The Right and Wrong Ways
Anybody who has worked in sales will know that getting through to the decision maker isn’t always the easiest of tasks. Most phone calls to businesses are handled by the gatekeeper, who after listening to countless sales pitches every day, will have no issue with disregarding yours either. Ultimately though, if you cannot get through to the key decision maker, you are not going … [Read more...]
Managing Morale When Your Company Is Going Through a Difficult Time
All businesses go through rough patches, and these periods inevitably lower the morale of your employees. Although you can’t avoid these difficult situations altogether, there are things you can do to minimize the impact on your employees’ happiness. Here are some of the more common difficult situations businesses go through, and how you can keep spirits as high as possible … [Read more...]
Mistakes to Avoid in Speeches and Talks
Having confidence as a public speaker and knowing how to engage an audience are both powerful tools every small business owner should have. A poor presentation or a boring podcast doesn’t just simply reflect on you, it also reflects badly on your business as a whole. Speeches: Failing to Captivate the Audience When it comes to mastering the art of public speaking, connection … [Read more...]