Working from home sometimes requires making phone calls over the internet. Voice over Internet Protocol or VoIP is a common way of accomplishing this. Unfortunately, the quality of calls can sometimes be poor and this can come about from multiple causes, but there are things that you can do to try to fix the problem.
Check If Your Router Handles VoIP
If you are using a standard home router, the problem may be that it does not understand VoIP. Your average home router is designed to handle the traffic from a handful of devices, not making phone calls. As a result, most home routers are not designed to handle VoIP. So, if you try using VoIP on such a router you will not get a proper signal. This will result in a poor quality VoIP signal, giving you poor quality on your phone calls.
If this is the case, you may need to get a business router as a solution. While pricey, it should fix your problem. This means that if you are going to be making a lot of VoIP calls from home you may want to consider getting a business router. If you cannot afford one ask your boss about it. The company may be willing to pay for the router if it will improve the quality of your work.
Reduce Bandwidth During Calls
Most home routers route all of the traffic for their network and this can cause bandwidth problems when making phone calls. This is because too much of the available bandwidth is being used by other applications. Normally, this is traffic that you will not even notice, but when you are making a phone call over your internet connection it can affect the quality of your signal. It can even happen with a business router because you still have a limited bandwidth going through the same device.
If you are working from home, shutting down any unneeded applications would be a simple solution to this problem. That would reduce the bandwidth not being used by the phone call and thereby clearing up extra bandwidth for your phone call.
In an office where controlling data flow is harder, the solution would be to have your IT person add a second router to your system. If you have a dedicated router for your VoIP, it will handle the bandwidth needed for the phone calls without other applications interfering and thereby clearing up interference.
Get Help from an Expert
The ultimate way of improving VoIP Performance is to find a professional to help with the problem such as a VoIP Reseller online. If nothing else works, there may be some settings that can be fixed by an expert at handling these protocols. They will be able to find out the real reasons for the performance issues you are having with your VoIP service. They will have the tools needed to test your system and track down the problem. This means that they will be able to help you fix it in ways that no one else can.
Getting help from an expert may be painful for a do-it-yourselfer, but sometimes it is necessary. If you are having problems with the quality of your VoIP service that you cannot fix, then you may need to seek expert help in the matter. They can do much more than installation and maintenance on your VoIP system; they can help you to optimize your wi-fi system so that you can get the best performance out of it. This is an important part of getting your system ready for VoIP service.
If you are having problems with your VoIP performance there are many ways that you can correct it. You may need a new router, you may need to shut down some unused apps, or you may need to seek the help of experts. Having the right router and having it properly set will make sure that you have clear problem-free VoIP performance.