Pamela Hackett is the Global CEO of the international consultancy Proudfoot. Throughout her 35 years in management consulting, she has advised, led, and guided some of the world’s most prominent companies and brands through major change. Her new book, Manage to Engage: How Great Managers Create Remarkable Results, is a compendium of ideas and resources that will help any business focus on what matters—their people—to be more productive and profitable. Learn more at pamelahackett.com.
Users Don’t Adopt, but People Do
Why do management gurus still speak of resistance to change and failed digital transformations, yet whole new IT platforms have been rolled out across the globe to billions of people without a single memo, town hall, or training program? Most of us buy online, check in for flights, use online …
