If you are looking to attract new customers and turn as many of them as possible into regular customers, it’s easy to see vouchers as a crucial piece of the puzzle. In research mentioned by smallbusiness.co.uk, 68% of UK consumers said that a voucher would tempt them to sample a business they had …
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How HR Departments Can Leverage UX Design Principles
Effectively managing the employer-employee relationship has always been a delicate one for most HR departments. For HR it may be beneficial to look at trends in other business areas that may have person-related flows that can be adapted or emulated to advance ongoing company success. One such focus …
How to Manage B2B Customer Expectations Post-COVID-19
As the health crisis continues, businesses are compelled to handle customer expectations that radically change from day to day. The Coronavirus outbreak is showing no signs of slowing down and the world has been forced to adapt to the new reality and hope for the best. To satisfy customer …
6 Reasons to Have 1-800 Numbers for Your Business
Good customer service is a factor that makes a business gain a good reputation. But, if customers find it difficult to get a hold of an agent, chances are, feedback will go unheard of and affect the business anyway. Setting up a toll-free number for customers makes it easier to reach you. A …
How to Manage Customer Relationships Easily
Managing your customer relationships effectively is one of the best and easiest ways to grow your business. We all know the customer is the king, and as a business owner, you should always try your best to ensure the king is happy. That is what customer relationship management is all about. If your …
5 Ways to Use Coach Wooden’s Pyramid of Success
If you follow basketball, there’s a 99.9 percent chance you’ve heard the name John R. Wooden, a sports legend who’s considered to be the greatest NCAA basketball coach of all time. And if you’ve heard of Coach Wooden, you know about his Pyramid of Success, a wildly popular model of 25 proven …
