I’ve been in the software industry for 25 years, with most of that time dedicated to supporting and helping clients in the small and mid-sized business (SMB) sector. It’s a sector of the economy I love for many reasons. For starters, it’s a key source for much of the innovation we see today in …
Software Articles and Interviews (tag)
Four Legal Traps That Could Harm Unsuspecting Small Businesses
While laws may be made with good intentions, the fact still remains that complying with them can be a real challenge for large businesses, let alone small ones. Yet, as the saying goes, “ignorance is no excuse”. To help small-business owners be better informed, the team at Fletcher Day has listed …
Freeware, At What Cost?
Freeware is software that you can access and use for free — that is, without incurring any monetary costs. When you need a software solution and a freeware option comes up, it almost feels like you’ve hit the jackpot. But is freeware truly free? After all, even free software costs time and money …
Software Technology and Its Impact on Business Operations
The global economy is getting digitized with firms integrating innovative technology in every aspect of doing business. Moreover, it is such changes that are making firms initiate transformative organizational adjustments to make the most out of the new digital technologies. In case you are …
How to Choose the Right Help Desk Software for Your Small Business
In a competitive market, after sales service becomes an important factor that could make or break a business. When you are a small business competing with other big players in the same market segment, you need to go the extra mile and provide customers with a personalized experience in order to stay …
Product Management Advice for Small Business Owners
For most small business owners, product management is one of a number of key operational processes they have to fulfill either by themselves or with a handful of employees already tasked with existing responsibilities. Given the multitude of hats they must wear to keep the company afloat, owners in …
