Your business needs an app. Moreover, it needs a quality app – an app that delivers the high level of customer service your company aspires to, an app that’s future-proof enough to scale alongside your ambitions, and an app that attracts and retains customers.
It seems like a daunting task but provided you know a few fundamentals about developing an app, you should be able to turn that vision into a reality. Essentially, you need to answer three critical questions: When should you build a mobile app for your business, where do you go to develop your idea, and how can you best oversee the development process?
Let’s tackle those three questions in order. Here are your biggest questions about developing a mobile app – answered.
When to Build Your Own Mobile App
There are several inciting reasons to build a mobile app. Your particular reason will ultimately depend on where you are as a company, what your vision of the future looks like, and what your current digital footprint is.
Some common reasons for developing an app from the ground up include:
- Growing your business: If you want to grow your business, you will likely need to partner with a mobile app development company to build a scalable app (i.e., one that continues to perform well as you expand your product range and welcome an increased number of visitors).
- Staying Competitive: With the rise of mobile commerce, staying competitive in your sector might require building a hardworking mobile app.
- Fixing a bad app: As the Harvard Business Review notes, a buggy, lagging, or poorly designed company app can negatively impact your business. If you are displeased with your current app, now is probably the time to start over again.
- Starting out: If you own a new start-up or business (virtual or brick-and-mortar) and want to break out of the gates in a streamlined, direct, and attractive fashion, consider creating an app aligned with your vision.
If you recognize your business in any of the above reasons, consider allocating money in the project budget for a mobile application.
Where to Go for App Development
The next step in the process can be the most consequential: With whom do you partner to build your idea?
In broad terms, you are looking for a “mobile app development company.” You might see advertisements for off-the-shelf app solutions like “no-code” or “low-code” app builders, but these quick-fix solutions tend to do more damage than good in the long run; the rigid templates allow little room for individual brand expression, you do not own the source code, and you may run into damaging security issues.
Look for a mobile app development company that treats you like a partner. The process should be collaborative, with the app developers actively listening to your business needs and, in turn, folding you into the development process.
If you’re looking for a concrete way to find the right mobile app developer, let’s offer this advice: Vet their website. Look for experience in the form of a diverse portfolio of past work. Look for quality in the form of listed awards and press coverage. And look for customer satisfaction by reading through their client testimonials.
How to Work with an App Expert
As mentioned, the process of developing a product with app experts should be collaborative. Ask questions about the design features, UX and UI to learn as much as possible about your new creation. Ensure that the company understands your business needs, growth vision, and brand. Map out your vision to identify tangible ROI and ensure that the project is delivered on time, according to the agreed-upon specifications.
A great mobile app development company won’t balk at increased client involvement – they will welcome it.
If your business is considering creating a mobile app, sit down with the decision-makers and consider these three questions – when, where, and how.