When it comes to home improvement companies, there aren’t a lot of them that customers go out of their way to rave about. Sure, there are companies doing good work and taking care of their customers, but there are many others that don’t finish the job on time, regularly go over their estimates, and cut corners. It takes a truly special company to earn almost unanimous five-star reviews on sites like Yelp, but that’s exactly what one replacement window company serving Castro Valley, California has done.
Custom Exchange has been serving the Bay Area of California for many years. In that time, they have amassed quite a reputation for providing amazing customer service and for selling high-quality products at fair prices. Some of their competitors are other replacement window companies, as well as “big box” stores. The competition is stiff in the area, but Custom Exchange has managed to stand out.
With so much competition, many replacement window companies resort to high-pressure sales tactics to try to make more sales. Not Custom Exchange. They never try to get a homeowner to sign a contract before they’re ready or attempt to upsell them on features they don’t need or want. They simply provide their potential customers with an honest, straightforward estimate on high-quality windows that they know will perform well in Castro Valley homes.
The company carefully selects the brands of replacement windows they sell to their Castro Valley customers. Some of the brands they offer are not the most well-known brands out there, but they are windows that are a great value—offering durability, energy efficiency, and industry-leading warranties.
Custom Exchange also only sends out experienced and highly trained installers to the homes of their customers. This results in window installations that are well executed and completed in a timely manner. The Custom Exchange crew can often replace all the windows in a home in a single day! They even clean up after themselves.
Here’s what a few Castro Valley homeowners had to say about working with Custom Exchange and its owner, Michal Kuron, for their replacement windows:
“Everything went very smoothly from beginning to end. Michal was great at providing the estimate. The cost was fair and competitive. On installation day, the 2 man crew showed up on time. They had a very efficient installation process. The setup, preparation, window removal, installation and the clean up went really well. They completed the job a couple of hours faster than I anticipated and they were not rushing. I would use them again and recommend them to anyone that needs new windows.” – Cee B., Castro Valley
Michal and his team were awesome to work with. I felt that I received the best value for my money with the windows I selected (double-pane vinyl windows) and the service was prompt and pleasant. We looked at a couple of other providers and I felt they pressured me to buy more than I needed. Michal was honest and straightforward. His team of installation people were courteous and did great work. I would highly recommend Customer Exchange Windows to anyone who wants great products and service at a great price!”
– Dana L., Castro Valley
Working with Michal is simple and straightforward. The quote was competitive with three other firms we have received. The work is excellent and you can see their workmanship. 10 windows and 1 patio door installed in a day and everything looks good.”
– Wei Z., Castro Valley
To learn more about Custom Exchange, visit their website: https://www.customexchangeinc.com/
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