Lilly Miller is a freelance writer, who focuses on the latest business trends, commercial design, and environmental issues. Settled in Sydney for the time being, Lilly shares home with two loving dogs and a gecko named Rodney. You can find her hanging out on Twitter.
The Importance of the Supply Chain in Customer Satisfaction
Happy and satisfied customers make one of the most important assets a company can ever hope to have. For instance, in a recent survey, 61% of small and medium business owners stated that more than half of their revenue comes from repeat business. Furthermore, loyal customers will, on average, spend …
