Businesses are discovering how critical the contact center is to their success. They do not receive the hype they deserve despite their role in ensuring customer satisfaction. Well, COVID-19 altered the perspective, revealing how crucial the call center can be. But your call center can’t function …
Equipping Articles and Interviews (category)
Equipping articles offer you all the information you need to outfit your small business for success by helping you navigate through all of the “stuff” it takes to run a business. The articles here will help you to keep abreast of current technology and guide you in ways to make your place of work more functional and efficient.
5 Proven Ways to Boost Your Cleaning Business
Regardless of the size of your cleaning business, you undoubtedly wish to increase its profitability. The good news is, now is the perfect time to start working on growing it. In 2020, the U.S cleaning services market was worth about $55 billion and due to the COVID pandemic, it is expected to grow …
3 Ways to Reduce Stress that Will Make You Feel Recharged for Work
One startling statistic that many are not aware of is that nearly 95 percent of those who work in a business environment report being stressed out most of the time. In all, only 6 percent of those surveyed said they weren’t ever stressed. So, what’s their secret? The modern business world is …
What Are the Benefits of VPNs for Employees?
The COVID-19 pandemic caused a seismic disruption in the way that businesses operate. With employers and employees alike not coming to the office, remote work took off in a big way. As a result, cybercriminals took advantage of the significant shifts in how people had to work to ensure businesses …
Important Features of B2B eCommerce Open Source Platforms
Invariably, B2B businesses must take the time to do competitive research and use the right digital tools to retain a competitive advantage in their respective market. For instance, if your website does not stand out within your niche, you can easily lose customers to other B2B marketplaces. …
2021’s Biggest Cloud Security Threats
Among the biggest concerns for IT admins in 2021 are issues related to cloud security. The use of cloud technology has grown exponentially in the past year, particularly with the shift to remote work. When employees are working remotely, there are new and increased vulnerabilities in security …