New York has, for decades, been widely regarded as the world’s premier destination for international business. Polling has consistently put the city as the leader of the pack, despite the rise of Shanghai in recent years. So, what makes the big apple so tantalizing? To find our explanation, we need …
Strategizing Articles and Interviews (category)
The most successful business owners are always thinking ahead. If you are a new business owner, strategizing about mission statements, corporate culture and business plans are things you would be smart to address early on. More seasoned business owners can benefit from articles on everything from setting client expectations to creating a niche for your small business
Develop an “Otherness” Mindset: 4 Effective Strategies to Engage Your Customers
In a 1921 article for Vanity Fair, Robert Benchley observed that there are two classes of people: those who divide people into two classes and those who do not. From my vantage point, people can be divided into those who understand and practice “otherness” and those that do not. When I use the …
How to Make Your Next Business Trip Your Best Friend
If you've gone on business trips before, you know what a hassle they can be. There are so many things to consider when going across country or abroad for your work. You not only need to pack personal stuff, but you also need to ensure that you're packing to impress your partners or clients. There …
Bad Communication: Why It’s Ruining Your Brand and How to Fix It
Chances are, your clients aren't happy. Or, at least, not as happy as they could be. Problems with poor customer service plague the business sector. In fact, the economy loses around £37 billion a year as a direct result of bad customer service. These losses are often due to cancelled purchases …
Have the Courage to Do Less. You’ll Get More Done
In our neurotic, overachieving culture, there are many reasons we pile the wrong projects on our plate. Some may be well-intentioned, like helping out a friend or pursuing a hot new idea at work. But others aren’t. Like trying to keep up with the Joneses. Or letting financial fears drive all our …
Heard of the Glass Ceiling? What About the Age Floor?
Even in this boom economy, workers aged 50 and up are finding that their age can be a giant barrier to finding work. And even though companies aren’t allowed to discriminate based on age, plenty of evidence suggests that they do. Older workers can’t find jobs -- or even interviews -- even though the …