Last year, many businesses were paralyzed due to the COVID-19 pandemic. According to a report carried out by World Bank, small- and medium-sized businesses were the worst hit worldwide. Fast-forward to 2021, and businesses are still trying to crawl back to life. In order for most businesses to …
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5 Tips to Manage Employees in Business
No business can become profitable without a well-planned management. This applies to both small local shops and big online companies such as BetChan or Netflix. Managing employees is the hardest and most essential thing. To achieve great results in this process, follow these rules. Results …
How Interactive Voice Response Boosts Profitability of Call Center Companies
Interactive voice response technology has become widely used by call center companies over the years. It is the voice-driven menu that incoming callers experience. With a basic IVR system, callers respond to the voice via pressing buttons on their telephone keypads. With a more sophisticated …
Salesforce Lead Management: 7 Best Practices to Follow
Effectively wrangling leads in the Salesforce ecosystem is not always straightforward, especially if you are a newcomer to the platform and you are aiming to make the most of its features. Thankfully with the help of the best practices outlined below, you should stand a better chance of …
How to Get Better Reviews and Testimonials for Your Small Business
Before a customer decides to purchase something from your company, they want to know if they can trust you. Since they’re unlikely to interact with a sales rep, they tend to look at your existing customers to form an impression. With customer trust failing and advertising becoming less effective in …
How to Find the Best Digital Marketing Company for Your Business
Digital marketing is an increasingly popular form of reaching out to potential clients. You now have more options to find customers online than ever before, but there are a few hindrances in the way. For instance, digital marketing strategies take time to work and require constant monitoring, …
