Chances are, your clients aren't happy. Or, at least, not as happy as they could be. Problems with poor customer service plague the business sector. In fact, the economy loses around £37 billion a year as a direct result of bad customer service. These losses are often due to cancelled purchases …
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5 Ways to Communicate with the Next Generation (And They’re Not Millennials)
If you are like most people, you probably have an opinion of "kids these days" — and by kids, we usually mean anyone who doesn't seem like an adult, even if they're 22. When it comes to communicating with these "kids”, many seem at a loss. It's for good reasons too. It's hard to miss their poor eye …
The Future of Email Marketing: Why Do We Still Need It?
According to a recent survey conducted by the Radicati Group, around 3.8 billion people worldwide were using email in 2018. The study shows that the number of users is increasing day by day – by the end of 2022, we are expecting to see a 10.53% increase, meaning no less than 4.2 billion people are …
Franchise Your Way To Wealth
There are people who have a lot of good ideas about going into business. The business ideas can either be small or large, but the overall idea is to make a profit. Some look at the brick and mortars and think that it is very easy to start a business and takes little effort to maintain it. A small …
How to Set Up the Ultimate Break Room for Employee Satisfaction
We ask a lot of our employees, with some late working days and intense hours. There are many little things that can be done to keep up morale at the office and show that you appreciate the hard work that they are doing. One of the best ways is to set up a break room that offers up a true break from …
Tips for Keeping Your Commercial Premises Secure
These days, cybersecurity is often front and center in the media, both in the mainstream press and in trade publications. Good cybersecurity, however, starts with good physical security. There’s no point in securing your computers against hackers if an intruder can physically enter your premises …
