Whenever anything is shipped, there’s a chance it could be damaged or lost. Any number of things can go wrong, and most of the time, they happen accidentally. Regardless of why things happen, there are times when you, or the recipient of a shipment you’ve made, need to make a claim. It’s never …
Customer Relations Articles and Interviews (tag)
Management Strategies for Improving Customer Experience
It is advantageous for companies and contact center managers to enhance their customer experience as implementing a unique and customer-centric strategy offers businesses a competitive advantage over industry rivals. Making customers happy is the best customer experience strategy and entails …
Media Monitoring and 4 More Things You Need to Be Doing for Your Business Right Now
As a business owner, you have a lot on your plate already. From the day to day operations to making sure everyone gets paid, there are a million and one tasks you accomplish in your workday. Some tasks are essential for the operation of your company. Others you could afford to hand off to someone …
Target Audience Research Can Increase Your Brand’s Resonance – Are You Ready to Understand Your Customers?
Are you ready for the good news? We have to warn you; it won’t sound like good news at first. It may even seem a little sad, but as we explain, you’ll understand that for you, it’s good news because it allows you to increase your brand’s resonance. CoSChedule run a study and found that …
Understanding the Success of Airbnb
Whenever you are planning a trip, the word Airbnb always seems be present when looking for accommodation. The popularity of this peer-to-peer accommodation is now well known not just in the United States but all over the world, and it is now considered the world's largest hospitality company running …
How Improving Your Tech Software Can Improve Your Business
As a business owner, you know how important tech is and you also know how crucial it is for you to keep up with developments in this area. The tech that you use, in particular your software tech, helps to define you as a business owner, so the more efficient and in touch with your public you are, …
