The holiday season is here, so it is time to remind your friends, family, and clients that you care about them by sending seasons greetings cards. Mixbook understands that designing photo cards can be a challenging experience, but with its numerous themes from professional designers, tailoring a …
Customer Relations Articles and Interviews (tag)
How to Identify the Target Audience for Your SaaS Startup
One of the most important things a SaaS startup needs to do is identify its target audience because once you know who you are targeting, it will be much easier to find out how to reach them and convert them into customers. However, that can be easier said than done if you do not know the best …
How To Keep Your Customers Happy
Opening a new business is one of the toughest and riskiest decisions that a person can make. It takes a lot of market knowledge, time, effort, and finances to make it successful. Sometimes even the right strategies might not be enough, which is why many people fail and end up with debt on their …
What to Look for When Selecting a Transcreation Service for your Company
Every business owner aims at having their brand present across borders, and to make this a reality there are some strategies that business owners must take into consideration. One of the most essential steps towards achieving global recognition is communicating in the language that your audience …
Everything You Need to Know About GDPR
In 2018, the total cost of cybercrime defense was over $1 trillion dollars, so it’s easy to see why some people lobbied for a law to help reduce cybercrime. On May 25th, 2018, an EU data privacy law was enforced. This law is known as “General Data Protection Regulation” or GDPR for short. GDPR …
A 5 Step Roadmap for Product Usability Testing
Usability testing puts your product in front of real users and tracks their experience while they try to understand how it works. This type of testing is usually performed in a lab environment, with researchers observing the process. As you have probably already figured out, the main purpose of …