Can you think of the last product or service you invested in, that you did not regret purchasing afterward? What was it that stood out to you, and made you feel like you just had to have it? The truth is, customer service does not come after a sale is made as a way of managing your customers. …
Customer Service Articles and Interviews (tag)
The Competitive Edge: Elevate Your Business with 24/7 Answering Services
In today’s fast-paced, always-connected world, customer expectations have soared, particularly when it comes to service accessibility and response times. Small business owners, striving to carve out their space in competitive markets, may find these heightened expectations challenging to meet. …
5 Must-Haves When Starting a Business
Starting a business involves more than simply a great idea—it also calls for a planned and well-organized strategy. Several fundamental components must be met in order to create the conditions for a profitable business endeavor. This article will explore the key requirements for launching a …
How to Make 2023 Your Best Year Yet as a Solopreneur
With the end of 2022 rapidly approaching, my mind has already started to think about 2023. What will the year ahead look like for my one-person business? Perhaps most importantly, what actions can I take to make next year my best yet as a solopreneur? Here are a few of the things I have come up …
Why Customer Service Is So Important for Business
The management of most modern businesses will agree that customer service is one of the significant factors on the road to success, along with cost and product choice issues. Customer service is a set of specific activities carried out in fulfilling orders aimed at meeting clients' needs and …
Tech Tips That Will Help Your Customers and Your Employees
Business today is not the same as it was years in the past. Today, technology plays a huge role in businesses in every industry imaginable. You can’t ignore the importance of technology. You must adapt or be run out of business by more tech savvy competitors. Despite this, many business owners …