“Outsourcing” seems to be the hot word in the business world nowadays. After all, you can outsource almost everything, from marketing to production to sales. It only makes sense then that you consider outsourcing your hiring process, which usually means using an employment agency to help you find …
Employee Management Articles and Interviews (tag)
Customer Experience for the Win: Radio Interview with Denise Graziano
Denise Graziano is interviewed in this episode of Monday Morning Radio about the importance of customer experience for a business. Customer experience, says Denise, is what sets successful businesses apart, more so than price or even the business’ products. Yet, 60% of businesses are not addressing …
4 Reasons Why an Employee May Require Too Much of Your Time
The goal is for employees to work independently and complete tasks. The opportunity to parallel task, using more people to get more done in less time, is one of the primary benefits to growing the team. For many small business owners, myself included, the idea of hiring first comes about when you …
3 Questions to Ask Yourself Before Hiring Someone You Know
As a small business owner, you are in a great position to offer people in your community the ability to support themselves and their families by providing them with a job. But what happens when the person asking to work for you is someone you know personally? What if it is a family member or …
Drug Testing Employees: 4 Factors to Consider
According to the National Institute on Drug Abuse, substance abuse is costing our country over $700 billion annually. Furthermore, almost three-quarters of all illegal drug users are actively employed either full or part time, which means that a large amount of the cost comes back on small …
Professional Boundaries: Are Yours In Jeopardy?
I’m not exactly certain why, but it seems as if my professional boundaries have gotten quite a workout lately trying to stay intact. In my quest to find a way to deal with this appropriately, I discovered that a lot of times boundaries can get crossed almost without you knowing. So, my question to …
