If you’ve been running a small business for any length of time—especially a service-based business—you are probably aware of the impact that reviews have on your business. If you aren’t, here are a couple of stats for you: Did those stats surprise you? If they did, it’s probably because you are …
review management Articles and Interviews (tag)
How to Get Better Reviews and Testimonials for Your Small Business
Before a customer decides to purchase something from your company, they want to know if they can trust you. Since they’re unlikely to interact with a sales rep, they tend to look at your existing customers to form an impression. With customer trust failing and advertising becoming less effective in …
Why Business Reviews Management Should Be Important to You
Reviews are a double-edged sword-- too many negative reviews can tarnish the online reputation of a business, while positive reviews will boost product sales. While they are subjective to customers’ unique experiences, business reviews are a critical element of online reputation management. The …
