Review Management

How to Get Better Reviews and Testimonials for Your Small Business

Before a customer decides to purchase something from your company, they want to know if they can trust you. Since they’re unlikely to interact with a sales rep, they tend to look at your existing customers to form an impression. With customer trust failing and advertising becoming less effective in selling products, you need to rely on reviews and testimonials for growth. Make … [Read more...]

Why Business Reviews Management Should Be Important to You

Reviews are a double-edged sword-- too many negative reviews can tarnish the online reputation of a business, while positive reviews will boost product sales. While they are subjective to customers’ unique experiences, business reviews are a critical element of online reputation management. The Importance of Monitoring Reviews In the 2019 Bright Local report, 90% of consumers … [Read more...]