In a competitive market, after sales service becomes an important factor that could make or break a business. When you are a small business competing with other big players in the same market segment, you need to go the extra mile and provide customers with a personalized experience in order to stay …
Software Articles and Interviews (tag)
Product Management Advice for Small Business Owners
For most small business owners, product management is one of a number of key operational processes they have to fulfill either by themselves or with a handful of employees already tasked with existing responsibilities. Given the multitude of hats they must wear to keep the company afloat, owners in …
Why You Should Be Designing Business Software with the Customer in Mind
In today’s competitive world, companies are employing business software solutions to give them a sustainable competitive edge internally and externally. When using such software for mission-critical functions, it is essential that its design is geared towards the best user experience possible. Far …
Why Your Business Needs Workflow Management Software
Running a successful business, of any size, means managing your workflow properly. This, more often than not, is easier said than done. Workflow, when it is truly effective, is like a well-oiled machine that keeps everything functioning smoothly and without hiccups. If workflow is not properly …
San Diego Software Company Finds Success by Staying Nimble and Capitalizing on Opportunities
Founder Nonfiction, a boutique publishing house that works with entrepreneurs and business owners, recently launched a new series titled Founder Stories. The second interview in the series is with Matthew Grisafe, the owner of AV Programming Associates. In it, Matthew talks about how he started …
Upward Trajectory: 4 Investments That Will Help Your Business Grow
A part of growing your business is having to make some hard decisions on where to invest your profits. Some of these investments may cost more than others. Here are some investments that you can make to help your business grow. Expand Your Product Line Create a team of employees and assign them the …