Are your relations with your employees all that they need to be? Are you able to communicate effectively with your workers on a day to day basis? If the answer is less than an absolute yes, you need to take action. Even the most seasoned business owner can benefit from learning modern office communication techniques.
Always State Your Needs as Clearly as Possible
It will be up to you to know the difference between what is effective communication and what isn’t. The first thing you need to be aware of is that clarity matters. If there is something you need to tell your staff, don’t beat around the bush. Get right to brass tacks.
Making your case clearly and concisely will send a message. This means that you know exactly what you want and when. Your staff will be left with no doubt as to your wishes. This will set the tone for the entire office. All of your staff members will understand exactly what you want to be done and what you expect of them.
Set the Tone Straight from the Top
Never forget that you are the owner of the business. You are the one who is entitled to set the tone of the office. This means that you have the right to dictate how communication is handled. You also have the responsibility to make sure that this communication is done in a clear, concise, and efficient manner.
This is the tone that you should set first with all of your managers. They will then communicate this tone to all of your staff members and workers. Once you set a precedent for clear and concise speech, the others will fall into line. This will become the way that communication is handled all through the office.
Make Sure Your Workers Understand Your Needs
There may be quite a distance between your managers, your special staff, and your rank and file workers. You may need to work extra hard to make sure that you are understood by all. It may be a good idea to conference regularly with all of your workers. You can do so in person or on a virtual basis.
Let Your Staff Hear the News First
One of the pitfalls of lackluster employee communication is failing to notify them when something major comes up. Many issues will affect not only their professional but also their personal lives. You need to be in the habit of making sure to let your workers know before anyone else when this is the case.
Take the Time for Regular Meetings
There is always a time that you can set aside to talk directly to your staff. This is the time during which you can communicate more clearly what you want to be done. You can set aside a half-hour or so per week to handle these issues in a direct conference. The more often you do so, the more clearly your needs will be known.
Set Clear Goals for Workers to Follow
You need to be very clear when it comes to setting goals for your staff. The key to success in this area will be communicating effectively what you want to be done. You can then reinforce this by giving them tasks that need to be completed in a certain amount of time. Lay out clearly what you expect and accept nothing less.
Make Yourself Available for Employee Communication
You should always be aware that communication is more than a one-way street. You should always be available to confer with your staff when they have questions. This will help you establish a culture of clear and open communication. You will find that things get done a lot easier when all of their questions are answered.
Effective Communication Is the Key to Success
The more effectively you communicate with your staff, the more efficiently your office will run. Since you are the boss, it will be up to you to set the tone. You can do so by setting a clear example of concise and effective discourse. The more you do so, the more easily your staff will understand what your needs are.