Communication

The Benefits of Hiring a Certified Salesforce Consultant

No doubt, Salesforce is the most powerful and the most loved Customer Relationship Management (CRM) platform in marketing. It is capable of managing almost all the customer-related processes of your business smoothly, effectively, and efficiently. Salesforce offers numerous benefits for your business to thrive significantly and to take full advantage of the capabilities of the … [Read more...]

4 Things You Must Do to Make Your LMS Effective

While the need for a Learning Management System has seen a steady uptick in recent times, LMS creators have had to get innovative in order to stay relevant amongst their niche. With constant competition and fickle-minded customers, it's getting harder for LMS developers to match up to the requirements and requests of consumers. During the process of building your Learning … [Read more...]

How to Deal with Sexual Harassment in the Workplace

Any sexual advance or conduct that is non-consensual or offensive to the office environment can be categorized as sexual harassment. Sadly, it still happens across workplaces. In the hindsight of the #MeToo movement, a lot of facts and stories about workplace sexual harassment came into public view. Sexual harassment in the workplace is not just limited to glamour or high … [Read more...]

How to Avoid a Career Crash Due to Cognitive Bias

A few years ago, after my closing keynote for a manufacturing association conference on how manufacturing leaders can avoid business disasters, a man in his late fifties came up to me looking distraught and agitated. I hoped he wasn’t angry with something. He introduced himself (I’ll call him Mark here) and wanted to know more about one of the judgment errors I discussed, the … [Read more...]

Could Your Mobile Phone Be The Key To Business Success?

Mobile phones have changed the way that we operate in recent years with their increased processing power and the sheer number of applications. But how can it benefit a business and be a factor in a successful business? In this article, we will be looking into the benefits as well as providing reasons why you should be using them.   Open Communication   One of the biggest … [Read more...]

How to Validate Email Addresses, Step-by-Step

Are you sending newsletters and other marketing emails? Then you have to know how to validate email addresses so that you can get the best results from your campaigns.  Millions of marketers across the globe use email to grow brand awareness and boost sales. According to Litmus, the return on investment (ROI) for email campaigns is $38 for every $1 spent. So, it’s no … [Read more...]

Are You Present as a Leader? Check These 4 Crucial Signals

Like most people, I catch myself thinking about future events or rehashing past experiences, usually chiding myself for making poor choices. This ebb and flow between past pain points and future affairs lead us everywhere except where life is actually lived: in the present moment. Corporate executives, leaders of small businesses and nonprofits, educators, civic and … [Read more...]

Mistakes Employers Make and How to Correct Them

Whether you are a start-up or an established business, the success of your business highly depends on how you treat your employees. Favorable working conditions translate to high employee productivity, which later turns to higher profits for your business. The workplace is known to be a strict and formal kind of environment. However, over recent years, employers are working … [Read more...]

5 Software to Improve Communication in Virtual Teams

As more jobs become remote and computer-based, the need for better technology to connect those employees with their team leaders and each other grows. Private and group communication is a critical aspect of just about any business. Instant connectivity and communication can be the difference between a satisfied or unsatisfied customer, a happy or unhappy client, and can even … [Read more...]

Bad Communication: Why It’s Ruining Your Brand and How to Fix It

Chances are, your clients aren't happy. Or, at least, not as happy as they could be. Problems with poor customer service plague the business sector. In fact, the economy loses around £37 billion a year as a direct result of bad customer service. These losses are often due to cancelled purchases and contracts, a lack of repeat business, and negative reviews that fuel low … [Read more...]