Communication

Mistakes Employers Make and How to Correct Them

Whether you are a start-up or an established business, the success of your business highly depends on how you treat your employees. Favorable working conditions translate to high employee productivity, which later turns to higher profits for your business. The workplace is known to be a strict and formal kind of environment. However, over recent years, employers are working … [Read more...]

5 Software to Improve Communication in Virtual Teams

As more jobs become remote and computer-based, the need for better technology to connect those employees with their team leaders and each other grows. Private and group communication is a critical aspect of just about any business. Instant connectivity and communication can be the difference between a satisfied or unsatisfied customer, a happy or unhappy client, and can even … [Read more...]

Bad Communication: Why It’s Ruining Your Brand and How to Fix It

Chances are, your clients aren't happy. Or, at least, not as happy as they could be. Problems with poor customer service plague the business sector. In fact, the economy loses around £37 billion a year as a direct result of bad customer service. These losses are often due to cancelled purchases and contracts, a lack of repeat business, and negative reviews that fuel low … [Read more...]

Here’s How to Handle 5 Business Operations That Are Utter Time-Stealers

Here’s one thing that everyone across the board needs to understand from day one - absolutely no business on the face of this Earth is 100% productive throughout the day every single day. That is, quite frankly, a ridiculous level of optimism to have. Having said that, there is also the fact that time and money are two of the most important aspects that no one likes to waste. … [Read more...]

5 Ways to Communicate with the Next Generation (And They’re Not Millennials)

If you are like most people, you probably have an opinion of "kids these days" — and by kids, we usually mean anyone who doesn't seem like an adult, even if they're 22. When it comes to communicating with these "kids”, many seem at a loss. It's for good reasons too. It's hard to miss their poor eye contact, short responses, and lack of understanding during conversations. … [Read more...]

Everyone’s Talking. No One’s Listening

In our daily conversations, people tend to talk around a subject and not actually to each other. When we talk “at” each other as opposed to “with” to each other in professional settings, it puts us in our own head and keeps us from focusing on what someone else has to say. Instead of creating a give-and-take of ideas, we often get caught up in a loop where each person keeps … [Read more...]

How to Improve Workplace Productivity Without Overhauling Your Whole Operation

When the topic of improving workplace productivity comes up, many suggestions involve long-term solutions. While these ideas may be worthwhile, they can often require changing the entire infrastructure of your business or making other large-scale changes. In addition to those recommendations, there are many smaller changes that you can make to help your employees function more … [Read more...]

5 Effective Ways for Your Law Firm to Improve Client Satisfaction

There is not an industry in the modern business world that isn’t saturated with competitors, all of whom are doing their best to appeal to the modern customers and clients in order to generate loyalty, and most importantly, repeat business. The legal profession is no different, and in fact, is more competitive than many other industries out there. Clients looking for such … [Read more...]

5 Software Tools for Managing and Organizing Your Workspace

Being a business owner means that you’re always dealing with unexpected turmoil. Luckily, there are plenty of practical and efficient workspace management tools that can help you smooth out whatever is slowing down your work output. Consider trying these tools if your business sometimes has a mind of its own: topShelf by Scout topShelf is an inventory management software that … [Read more...]