As the health crisis continues, businesses are compelled to handle customer expectations that radically change from day to day. The Coronavirus outbreak is showing no signs of slowing down and the world has been forced to adapt to the new reality and hope for the best. To satisfy customer …
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6 Reasons to Have 1-800 Numbers for Your Business
Good customer service is a factor that makes a business gain a good reputation. But, if customers find it difficult to get a hold of an agent, chances are, feedback will go unheard of and affect the business anyway. Setting up a toll-free number for customers makes it easier to reach you. A …
How to Manage Customer Relationships Easily
Managing your customer relationships effectively is one of the best and easiest ways to grow your business. We all know the customer is the king, and as a business owner, you should always try your best to ensure the king is happy. That is what customer relationship management is all about. If your …
5 Ways to Use Coach Wooden’s Pyramid of Success
If you follow basketball, there’s a 99.9 percent chance you’ve heard the name John R. Wooden, a sports legend who’s considered to be the greatest NCAA basketball coach of all time. And if you’ve heard of Coach Wooden, you know about his Pyramid of Success, a wildly popular model of 25 proven …
13 Marketing Trends to Try In 2021
Due to the COVID-19 pandemic, the year 2020 forced marketers and brands strive even more to survive its unpredictable events. However, despite these uncertain times, digital marketing has become a boon. While the digital age had started changing lives across various verticals and industries for …
Close More Sales with a Lead Nurturing Process
As a business consultant, something I often hear from both small and large companies is “We need more leads." After careful evaluation, what I typically find is that these companies are actually leaving leads on the table and are unaware of it. We can get so into our day-to-day routine that even …