In 2018, the total cost of cybercrime defense was over $1 trillion dollars, so it’s easy to see why some people lobbied for a law to help reduce cybercrime. On May 25th, 2018, an EU data privacy law was enforced. This law is known as “General Data Protection Regulation” or GDPR for short. GDPR …
Customer Relations Articles and Interviews (tag)
A 5 Step Roadmap for Product Usability Testing
Usability testing puts your product in front of real users and tracks their experience while they try to understand how it works. This type of testing is usually performed in a lab environment, with researchers observing the process. As you have probably already figured out, the main purpose of …
5 Ways to Make Your Business More Personable
Building brand loyalty can be tricky. After all, you're asking people who you have no connection with to transfer their buying preferences to you. While it seems like a daunting task, it is a rewarding one as evidence has shown that businesses that are able to make an emotional connection with their …
Importance of Supply Chain Management for the Success of Businesses
Whether you are an entrepreneur just starting out or an owner of a thriving business, optimizing your supply chain is a tasking process. From obtaining suppliers that you can trust to automating tasks that are repetitive, like data entry and inventory tracking, supply chain management is a complex …
How to Make the Most of the Downtime Caused by Coronavirus
COVID-19 has created an unprecedented situation by not only affecting people's health but also the global economy. People, including business owners, have had to learn how to keep going, and make the most out of the situation. Here are a few tips to help you do the same. Expanding Expertise Most …
Tips for Restaurant Owners with Businesses Impacted by COVID-19
The recent outbreak of COVID-19 has had a major impact on the country’s economy, and while it seems that all businesses have been affected in some capacity, certain industries have felt the pain more than others. One industry that has continued to struggle mightily during this time is the restaurant …
