Leadership is an ability that some people are born with, and one that others manage to build up through their work and experience with other people. A true leader rarely gets chosen; the potential to drive people forward, and push the progress of the entire team is something that usually emerges …
Leading Articles and Interviews (category)
When it comes to running a small business, leadership is of the utmost importance. Employees look to you for guidance and to set the tone for your company. Learn more about what it means to be an effective leader with the articles in this section, which cover topics such as employee management, hiring and firing, and team building.
9 Techniques to Keep Your Best Employees from Quitting
Professional employees are an asset for every company. Those people make your business flourish by carrying out high-quality work. However, as more and more opportunities arise on the job market, it’s become easy to have your best employee lured away by competitors. Keeping good employees from …
8 Steps to Finding the Perfect Mentor: An Infographic
Whether you’re starting or successfully running a small business, having a mentor is beneficial. Studies show that executives that were mentored have higher positions and salaries than their counterparts. What’s more, businesses with mentors increased their revenue by over 80%. A unique aspect …
How to Conduct a Professional Job Interview
One of the most important aspects of hiring new team members, is interviewing them effectively. While most people have experience being interviewed, not everyone necessarily knows how to conduct an interview. Because of this, preparation is key. Make sure you understand exactly what you need to know …
How to Recognize Outstanding Employee Performance
Employees can feel like they're not getting the recognition they deserve, especially if they work for a large company or a corporation. It's also difficult for even the strongest business leaders to keep track of their employees' performance. The right management software can sometimes help manage …
Customer Service And The Age of The Hero
What’s in a name? Customer service, by any other name, would entail the same work. Yet currently we are seeing an overhaul of customer service job titles. Far from the bland, yet functional, titles of old (customer service agent, tech support, etc.), we’re seeing a new wave of “creative” job …
