Employees can feel like they're not getting the recognition they deserve, especially if they work for a large company or a corporation. It's also difficult for even the strongest business leaders to keep track of their employees' performance. The right management software can sometimes help manage …
Leading Articles and Interviews (category)
When it comes to running a small business, leadership is of the utmost importance. Employees look to you for guidance and to set the tone for your company. Learn more about what it means to be an effective leader with the articles in this section, which cover topics such as employee management, hiring and firing, and team building.
Customer Service And The Age of The Hero
What’s in a name? Customer service, by any other name, would entail the same work. Yet currently we are seeing an overhaul of customer service job titles. Far from the bland, yet functional, titles of old (customer service agent, tech support, etc.), we’re seeing a new wave of “creative” job …
Fighting Harassment in the Workplace
Many people, including both celebrities and private individuals, are now speaking out about sexual harassment. As victims file cases, offenders are facing serious consequences and hefty fines. Just because there are no complaints made at your office doesn’t mean it’s free from harassment. Often, …
Key Perks and Services to Provide Your Workers
With unemployment at record lows and employers struggling to fill positions, the bargaining power is slowly shifting in favor of the worker. Business leaders are increasingly tasked with developing a work environment that is especially attractive to prospective employees, complete with various …
Is Your Business at Risk? Take This Quiz.
All businesses, including yours, can be classified into four categories: “At-Risk.” Leaders in this group have lost control of the business and possibly their personal lives, too. “Average.” These businesses are doing well enough to reasonably satisfy the leaders but are vulnerable to …
Top 5 Skills for a Digital Workplace Leader
Inspiring, organizing and, overall, leading people in the digital workplace is not the same thing as doing so in person. Displaying charisma over a message is substantially harder, monitoring their work is easier and less invasive, while coordination happens to go either way. In other words, …