Alexander the Great once famously said that he did not fear an army of lions led by a sheep, but rather he feared an army of sheep led by a lion. He was, of course, talking about the importance of strong leadership and how putting one competent person in charge can completely turn the outlook of one …
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Choosing the Right Leaders Is Even More Critical for Small Businesses
We are experiencing a leadership crisis in every facet of our lives. There is $366B being spent annually on developing leaders (Hieker & Pringle, 2021). With that level of investment, we should have an abundance of great leaders, but we do not. One major root cause of this is attributed to …
Growing Your Business Through Customer Personalization and Collaboration
Personalized customer service is about treating people as individuals. In an age where customers can buy your products and services from almost anywhere in the world, this has become increasingly complex.... and a marketing requirement. In the words of Simon Mainwaring, author of We First: How …
The Future of Software Development: 2022 and Beyond
The software development industry is constantly evolving. And knowing the trends that are shaping the industry will keep you ahead of the curve. This blog seeks to break down some of the most exciting software development trends and predictions over the next few years. We will delve into details on …
5 Effective Types of Customer Support
Customer satisfaction is key to the growth of your business. As a result, it’s important to meet the needs of clients speedily and efficiently. Doing this leads to the promotion of your company’s image and consequently guarantees loyalty. In addition, feedback received helps improve services offered …
Strengthen Your Brand Identity with Product Packaging and Branded Tape
The foundation of brand identity is a favorable reputation based on honest feedback from satisfied customers. Whether you are a multibillion-dollar company or a fledgling startup, brand identity distinguishes you from the crowd. Almost 90% of marketers consider brand awareness their topmost …