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8 Jobs You Can Outsource for Your Small Business

8 Jobs You Can Outsource for Your Small Business

There may be plenty of times while running your small business that you feel like you’re doing everything on your own. You’re the one staying up late to close the store, the one dealing with employees, the one handling the money, and the one managing every tiny thing that pops up in between. This is a cycle that many small business owners fall into– trying to do everything themselves. Sometimes it can be hard to reach out to others or admit you need help.

Today, about one third of businesses are taking the needed step to take the weight of managing everything off of their shoulders by outsourcing many jobs to firms and other workers. Below, we’re going to run over some of the more common jobs that businesses outsource to give you an idea of what’s out there.


Not everyone is born with the gift of eloquent speech or the ability to write simple things like product descriptions or blogs. If you do not already have someone on your staff that is talented in writing, taking up this task yourself could prove more difficult than you planned.

Thankfully, there are plenty of copywriters out there who can take care of the job for you. The best part is many of them work remotely, so you will be able to find the best writer for your company without distance constraints.


If you’re a small business, you might not need a full-time HR department. If you’ve got over 20 employees, then you’ll probably want to have someone in house, but for small businesses, outsourcing HR can be ideal for saving money. Chances are, you’re not going to have an issue every week that requires HR’s presence so find a firm that can take care of issues when they infrequently arise.


Unless you’re a large business, you’re definitely going to want to outsource your accountant. There are plenty of accountants out there who specialize in accounting with businesses and often work for multiple different companies at one time.

You’ll need to meet with your accountant on a regular basis, at least once a month and definitely when laying out the budget or when auditors come to visit, so a remote option of outsourcing is not really an option in this field.

Customer Support

Very common in e-commerce and the online business world, customer support is usually outsourced to people who work from home. With so many people chatting and interacting with customer service via online chats, you don’t have to set up a giant call center to respond to many questions. Outsourcing your customer service is convenient because all that these outsourced customer service people require is a computer and a solid internet connection.

Data Entry

Data entry is not a glamorous job but it is one that has to be completed on a regular basis. With data entry being a job that doesn’t require many qualifications, hiring outsourced employees is incredibly easy. Similar to customer support, you don’t have to have these people come to the office because their work can be done from home with their own equipment.

Web Developers

Having a website is crucial in this day and age and you need someone to manage your website on a regular basis. If your website goes down or there’s an issue with purchasing, you need to be able to have someone you can contact right away to help you solve the problem.

If you’re in Kansas City, there are plenty of Kansas City web developers out there who can take care of your website and many other IT-related issues.

Graphic Design

Graphic design is almost always outsourced and working with the right graphic designer can help you create the perfect logo for your business and designs for certain products. It helps to have a graphic designer that will listen to you and your desires without taking the reins themselves and throwing away your idea.

What has become a trend in recent years is trying to pay graphic designers in exposure instead of actual money. Don’t do this, make sure you pay your graphic designer!


While it might be tempting to rope IT and web developing in together, they are quite separate. While web developers may help you with your website, IT is going to help you set up business email accounts, handle any hardware issues, or even directly help your customers over the phone.

Many places outsource their IT department offshore and you may want to research that option for your company as there are many pros and cons that come with that choice.

Virtual Assistants

Thanks to the internet, assistants don’t have to follow you around 24/7 and take feverous notes about your activities.

Many small businesses are finding their virtual personal assistants online to help with handling phone calls, schedules, and emails. Virtual assistants are especially helpful in the early days of a company when things are just getting started and you expect to have a lot on your plate.

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by Rebecca Jones // Contributor to Businessing Magazine.

Opinions expressed by contributors are their own.