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Are IT Troubles Weighing Your Small Business Down?

Are IT Troubles Weighing Your Small Business Down?

Any entrepreneur knows that while running a business, you are bound to have IT trouble. Thankfully there are options to help remove that stress. In fact, here are four great strategies that could remedy your IT concerns.

Analyze Your Needs

Your IT troubles could come from problems with your bandwidth capacity to problems with your tech services and tech products, which means you must look at data security, cross-marketing of social media and websites, and pipeline developments to find the source of your problems. Another problem area may stem from using mobile apps or technology that stores employee reference information.

With such a wide range of potential problems, it is essential that you dig deep to see all of your IT needs. By finding all of the problems, you will be able to find a permanent solution, rather than a one-off solution.

Look for Internal Solutions

As you analyze your needs, you must not shy away from pointing out internal errors. It’s okay to be fine with certain one-time mistakes that you and your staff make, but do not be okay with ongoing errors. The next step you should take after finding internal errors is finding an internal solution that will last. Even if there has been a determined solution or solutions, what good are those solutions if cracks in your system still exist. Identify those cracks and be sure to fill them with a lasting.

And be certain to get other’s input about this. You might fail to see problems that others could be dealing with, and that is why you should consult with all of your employees. Now, you don’t have to speak with each and every employee, but you at least need everyone’s take. Utilize your leads and managers in this process. Better yet, form a working group that stays on top of your IT and that normally reports back with issues and progress.

Implement and Monitor

Through the input of others and through your own due diligence, you might be able to come up with a better plan to stay on top of your IT. And while the aforementioned working group idea is one step, you have other steps you can include with your plans.

Make sure that everyone knows the current processes and any new procedures relating to tech. Provide clear and easily accessible documentation of proper usage and proper responses to issues. Be certain to regularly pull reports, too, that can help you determine how efficient your small business is in regards to overall IT, including each of your tech products and every tech platform used.

And always insist there should be ongoing training. One on one teaching, group outbreak sessions, and staff-wide pieces of training should include time designated for IT education, feedback, and follow-up.

Consider Outside Options

It might be that you need to consider a third-party service provider to help ensure your IT is giving you what you need. When you utilize an IT vendor, you can remove a lot of the stress. And you could obviously open up more time to permit your focus on other concerns.

Considering how big of a threat that data breaches are today, that alone might be reason enough for you to employ the services of specialized tech service providers. But there are other reasons you could benefit from these types of companies. You can have better 24/7 access to your information, no matter where you are. And you have a stronger capacity to give your employees what they need to get the most out of their work.

It just might be that outside help might be your best remedy for your issues. For those of you considering specialized IT support, NYC has companies well-versed in those matters. They can help you with one-off issues and provide ongoing assistance.

Don’t Be Weighed Down Any Longer

Remove the stress today and plan how you will fix IT issues and mitigate them in the future. And while you have other suggestions you could consider, one or more of the ideas above should help you.


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by Tarah Mills // Tarah Mills has always had a passion for writing. Her philosophy is that not only can writing be educational, but it can change the world. While she is dedicated to her work, she still enjoys a good game of basketball, curling up to a good book, and all things Star Wars. She currently resides in the Richmond, Virginia area with her family.

Opinions expressed by contributors are their own.