This series of interviews is produced by Monday Morning Radio, a popular podcast by award-winning business journalist Dean Rotbart and small business owner and wealth management expert David Biondo. The interviews feature innovative business owners and entrepreneurs as well as industry experts and gurus that offer advice, expertise and inspiration to business owners.
A recent survey of American small business owners concluded that Gen X and Baby Boomer business owners can learn a great deal from Millennial business owners. Amy Friedrich of The Principal Financial Group, discusses the survey results with Dean Rotbart in this episode of Monday Morning Radio. According to Friedrich, the Millennial business owners who were surveyed are … [Read more...]
Call centers have a not-so-great reputation with many consumers. Between aggressive telemarketers and foreign-based customer service centers, call centers sometimes do a disservice to the businesses they are trying to help. Charlie Fusco, an expert in call center services, talks with Dean Rotbart of Monday Morning Radio about how businesses can best utilize their call centers … [Read more...]
On this episode of Monday Morning Radio, host Dean Rotbart talks with Evan Morgenstein of CelebExpert about utilizing celebrities in marketing campaigns. According to Morgenstein, celebrity spokespeople are not just for large companies—small businesses can also benefit from the fame and following of a celebrity. Morgenstein says that the main reasons why small businesses … [Read more...]
Steven Goldstein, author, speaker, and business consultant, is the guest on this episode of Monday Morning Radio with Dean Rotbart. Goldstein is a management engagement expert who helps companies, large and small, improve the ways their leaders engage with employees and customers. Goldstein has developed what he calls his “5 Principles of Engagement.” Utilizing these … [Read more...]
On this episode of Monday Morning Radio, Dean Rotbart interviews Heather Sandford, who owns The Piggery, a farm and butcher shop in upstate New York. The Piggery farm specializes in GMO-free, pasture raised, heritage breed hogs, which they sell in their Ithaca, New York butcher shop, along with meat from other local pasture-based farms. Sandford talks about the challenges of … [Read more...]
Private online communities are becoming increasingly popular with businesses both large and small who are seeking better engagement with customers and clients. In this interview, Monday Morning Radio host Dean Rotbart talks with Katie Bapple and Joshua Paul, executives at Socious and co-authors of the book The Online Community Blueprint: A 9-Step Guide to Planning an Online … [Read more...]
In an interview with Monday Morning Radio host Dean Rotbart, Dr. Cheryl Bauman discusses why face-to-face communication is still important in business, even in this digital age. While Dr. Bauman recognizes that digital forms of communication are here to stay, she makes the case that it is worth the extra time and inconvenience to meet face to face with employees, clients, and … [Read more...]
Jeff Wilson, creator of the Ultimate Hiring System, is the guest on this edition of Monday Morning Radio. Employee turnover is a problem in many businesses, large and small. A recent study has shown that only 19% of new hires are considered “successful,” making it important for small business owners to learn strategies that will help them hire the right people for the right … [Read more...]
According to Dr. Pamela Dennis, most business owners wait too long to start thinking about, and planning for, the sale of their businesses. In this interview, Dean Rotbart of Monday Morning Radio talks with Dr. Dennis about how she advises business owners who are seeking to develop exit strategies for leaving their businesses, and also how she helps them prepare for life after … [Read more...]
In this edition of Monday Morning Radio, host Dean Rotbart interviews Mark Grisafe of M. Grisafe Architect about the challenges facing small business owners who operate on a local level. In the interview, Mark talks about how his business has evolved since he opened the doors ten years ago and how remaining agile allowed his business to survive the economic downturn that put … [Read more...]
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