With the rise of the online marketplace, consumers have more options than ever to purchase products. Whether they opt for Amazon.com or the local grocery store, one thing all retailers should strive for is to improve the customer experience. However, with so many different consumers, each with their …
Building Loyalty Articles and Interviews (tag)
Psychology and Customer Loyalty: How to Effectively Gain Customer Loyalty to Your Brand
In an ideal world, organizations wouldn’t have to vie for customer loyalty; the product itself would be enough to keep customers coming back for more. Unfortunately, the world is far from ideal, and with increased competition in every aspect of business, loyal customers are necessary to ensure …
Why Your Brand Is More Important Than You Think
A business' product is an overall measure of the entire business and not just what it sells. A large part of a business that can dictate profits and sales is the critical intangible known as the company's brand. Here are some reasons why your company's brand is perhaps the most critical factor in …
Be Like Apple: 11 Steps to Build a Cult-Like Company Culture
Apple became the first trillion-dollar company in August of 2018. One reason for its success is the cult-like status it has achieved among its devoted customers. Another reason is the secretive, demanding and highly productive work culture that Steve Jobs created. Other incredibly successful …
3 Super Simple Ways I’ve Grown My Business as a Solopreneur (And You Can Too)
As a solopreneur, you wear many hats. You’re both employer and employee, which also means that you are bookkeeper and accountant, appointment scheduler and marketer, customer service representative and tax preparer. And that’s just a few of your roles. At the end of the day (the incredibly long …
5 Marketing Lessons that You Can Learn from Retail E-Commerce
E-commerce has been the force that’s driving brick-and-mortar stores down. The closure of a couple of the well-known brands is not helping disprove this idea either. It has been a solution for some other retail giants to also implement e-commerce in their strategies so that they can stay …
