In recent years, the online space has been a pretty crowded place for businesses, with each one vying to reach the coveted first three organic listings for their main keywords. But these days the space has become even tighter, with more businesses moving online as they closed shop in their …
Customer Relations Articles and Interviews (tag)
How to Manage B2B Customer Expectations Post-COVID-19
As the health crisis continues, businesses are compelled to handle customer expectations that radically change from day to day. The Coronavirus outbreak is showing no signs of slowing down and the world has been forced to adapt to the new reality and hope for the best. To satisfy customer …
How to Manage Customer Relationships Easily
Managing your customer relationships effectively is one of the best and easiest ways to grow your business. We all know the customer is the king, and as a business owner, you should always try your best to ensure the king is happy. That is what customer relationship management is all about. If your …
Most Industries Simply Can’t do Without CRM Software
CRM software, short for customer relationship management software, is a gamechanger. This robust technology offers organizations a seamless way to manage their relationships with their current and potential customers by storing and analyzing their data. But this isn’t all that CRM software does. …
How Prioritizing Long-Term Success Over Short-Term Wins Builds Competitive, Successful Businesses
In today’s hyperconnected world, consumers have more power than ever before. In just a few clicks or swipes, they have the ability to shop around for the best price, compare product features, and most importantly, gain access to hundreds, if not thousands, of customer reviews. Data backs up this …
The Most Innovative and Unusual Customer Reward Programs
We all appreciate feeling valued by our favorite brands, which prompts companies to work hard to find interesting new ways to reward their most loyal customers. Which brands have come up with innovative reward programs that make it easy for their clients to keep on returning to them? My Starbucks …
