“Locavore” is a term that has been around for about a decade now. It refers to those individuals who prefer to consume food that has been grown or raised locally. It’s a trend that has been steadily growing year after year. “Locavore” was even the Oxford American Dictionary’s Word of the Year in …
Customer Service Articles and Interviews (tag)
Replacement Window Company in San Diego Focuses on Education Rather than Sales
Every legitimate small business owner is out to make money. After all, why else would you go through all of the work and stress of starting, running, and managing a small business? And in order for your business to make money, you need to make sales. The word “sales” may conjure up certain …
Fallbrook Locksmith Company Focuses on Local Market to Grow Business
Is bigger always better in business? Not necessarily when it comes to specialty services like locksmith work. One locksmith company in Fallbrook, California, is intentionally keeping their service area small and focusing on their local community, in order to provide faster, better service to their …
How to Make Your Small Business Stand Out
When I first started as a freelance writer, I joined a platform that put me in direct competition with more than 200,000 others offering the same type of service. My first thought was, “How in this world am I ever going to beat all of these other writers and actually get work?” Fortunately, as it …
Telephone Communication for 21st Century Businesses: Radio Interview with Charlie Fusco of Synergixx
Call centers have a not-so-great reputation with many consumers. Between aggressive telemarketers and foreign-based customer service centers, call centers sometimes do a disservice to the businesses they are trying to help. Charlie Fusco, an expert in call center services, talks with Dean Rotbart of …
The Piggery Nurtures Enviable Customer Loyalty
For many years, Heather Sandford was a vegetarian. She studied engineering at Cornell University. She performed in a punk rock band, worked in the music industry, and rode the dot-com bubble. She was a financial success in the real estate industry. Then Heather became a pig farmer. “I think life …
