“Woop, woop, thanks! [thumbs up emoji]” That is an actual text that I received from a client after letting him know that a file was ready for him to take a look at. I love the fact that this client texted me at all, and I even love the casual nature of it. To me, it shows that when we had spoken on …
Communication Articles and Interviews (tag)
7 Reasons that SMBs Should Switch to Cloud-Based Phone Service
Only 5% of small and medium-sized businesses (SMBs) currently use cloud-based hosted voice services as their primary phone system. That means that 95% of SMBs don’t -- leaving money on the table. I believe this surprisingly low adoption rate is due to both lack of awareness and confusion in the …
What to Look for in a Remote Hire
Hiring is always a challenging process, but the pressure increases when you are hiring for a remote position. The virtual office is becoming more popular with every passing year, as businesses realize the dramatic cost benefits of expanding your team remotely. It’s important that business owners …
Creative Ways to Increase Staff Satisfaction
Staff satisfaction is an integral part of any business’s success because there is a direct correlation between happy employees and happy customers. Not only does keeping staff happy improve your financial bottom line by reducing absenteeism and turnover; it also ensures that your customers …
How to Improve Workplace Communication (And Increase Your Success!)
Good communication between you, your staff, your clients, and anyone else you deal with regularly is vital. Ultimately, the more clearly you are able to share what it is you want, what you expect, how you want things done, what changes need to be made and every other piece of communication relevant …
How to Use Press Releases to Help You Grow Your Business
Imagine what it would be like if, in order to grow your small business, you had to personally go door to door, telling each and every individual that answers about your products or services. How long would it take you to hit everyone in your target market? Too overwhelming an idea to even …
