Opening a new business is one of the toughest and riskiest decisions that a person can make. It takes a lot of market knowledge, time, effort, and finances to make it successful. Sometimes even the right strategies might not be enough, which is why many people fail and end up with debt on their …
Customer Service Articles and Interviews (tag)
Shipping Mistakes Your Business Should Avoid
If your business does a fair amount of shipping, it’s important that your shipping practices reflect a desire to see clients satisfied. Companies that put little thought or effort into their shipping practices often have a hard time attracting new business and maintaining the trust of existing …
Automated Services You Need for a Sustainable Business
In the past, business operations that were done manually were prone to errors and were more costly. Today, automation provides a solution to the problems presented by manual processes by allowing businesses to cut these operational costs, increase efficiency, boost productivity, and enhance …
5 Benefits of IT That Your Small Business Is Missing Out On
Every small business has limited skills and resources, but your business is missing out when it doesn't even have basic IT systems in place. Here are 5 benefits of including IT services in your small business plan. Increased Communication Information technology is a way of transmitting information …
5 Factors to Consider When Crafting a Return Policy for Ecommerce
Between the many things an ecommerce business owner must keep in mind, a good return policy is something that should not be overlooked. Research shows that customers have very strong opinions about what makes a good return policy, and many people will not hesitate to take their money elsewhere if …
5 Business Fails That Will Lose You Customers
Does it feel like your business is stuck? You spend a lot of time and effort gaining new customers and your hope is that you can grow over time. However, if you lose just as many customers as you gain, it can feel like you are spinning your wheels and not creating any momentum. Fortunately, by …
