Employee Management

The Secret to Making a Family Business Work

Owning and operating a small business is no easy feat. Add family to the mix and it can get even harder as Harvard Business Review reports that only 30% of family-run businesses survive to the second generation. This made me wonder why some are able to defy the odds and actually thrive when family is heavily involved. And who better to ask than Ziad Kassab, a successful … [Read more...]

The Science of Motivation: Radio Interview with Susan Fowler

This Monday Morning Radio interview features Susan Fowler, a consultant, trainer, coach and leader in the field of personal empowerment. She speaks with radio host Dean Rotbart about her new book, Why Motivating People Doesn’t Work…and What Does. Susan talks about how motivation is a skill that can be learned by anyone, and doesn’t need to be based on either incentives or … [Read more...]

What Kind of Leader Are You?

Although Dictionary.com defines leadership simply as “an act or instance of leading,” being a great business leader is so much more than that. It is being able to motivate and inspire both individual employees and teams to take certain actions in order to reach higher levels than they’d ever dreamt possible. It also involves knowing how to best utilize their staff’s strengths … [Read more...]

Top 3 Workplace Trends for the First Half of 2015

As Nathaniel Branden, the late Canadian-American psychologist who specialized in self-esteem once said, “The first step toward change is awareness. The second step is acceptance.” Thus, in order to fully accept the changes in the workplace, one must first understand that they exist. So, what changes are existing in 2015, potentially setting the trends for the future? Here is … [Read more...]

Should You Use an Employment Agency to Find Your Next New Hire?

“Outsourcing” seems to be the hot word in the business world nowadays. After all, you can outsource almost everything, from marketing to production to sales. It only makes sense then that you consider outsourcing your hiring process, which usually means using an employment agency to help you find your next best employee. But is that the right route for you and your small … [Read more...]

Customer Experience for the Win: Radio Interview with Denise Graziano

Denise Graziano is interviewed in this episode of Monday Morning Radio about the importance of customer experience for a business. Customer experience, says Denise, is what sets successful businesses apart, more so than price or even the business’ products. Yet, 60% of businesses are not addressing customer experience in any meaningful way. Denise talks about the difference … [Read more...]

4 Reasons Why an Employee May Require Too Much of Your Time

The goal is for employees to work independently and complete tasks. The opportunity to parallel task, using more people to get more done in less time, is one of the primary benefits to growing the team. For many small business owners, myself included, the idea of hiring first comes about when you simply need to multiply yourself. After all, there's only so much you can do in 24 … [Read more...]

3 Questions to Ask Yourself Before Hiring Someone You Know

As a small business owner, you are in a great position to offer people in your community the ability to support themselves and their families by providing them with a job. But what happens when the person asking to work for you is someone you know personally? What if it is a family member or friend? This can definitely be a sticky situation because business dealings can hurt … [Read more...]

Drug Testing Employees: 4 Factors to Consider

According to the National Institute on Drug Abuse, substance abuse is costing our country over $700 billion annually. Furthermore, almost three-quarters of all illegal drug users are actively employed either full or part time, which means that a large amount of the cost comes back on small businesses due to lower productivity, increased absenteeism, and on-the-job injuries. … [Read more...]

Professional Boundaries: Are Yours In Jeopardy?

I’m not exactly certain why, but it seems as if my professional boundaries have gotten quite a workout lately trying to stay intact. In my quest to find a way to deal with this appropriately, I discovered that a lot of times boundaries can get crossed almost without you knowing. So, my question to you is: Are your professional boundaries in jeopardy—perhaps without you even … [Read more...]