In today's climate, there are millions of businesses across many different industries. With the oversaturation of the market, you must find a way for your business to stand out. There are many different ways to do so; here are five simple ways you can help your business stand out. A Strong Social …
Customer Service Articles and Interviews (tag)
9 Live Chat Best Practices For Superior Customer Service
With the advancement in technology, most shopping activities happen online. Customers use the Internet to find relevant information about particular products before making any purchase decision. For customers to visit and make a purchase from your website, you need to offer exceptional customer …
6 Reasons to Have 1-800 Numbers for Your Business
Good customer service is a factor that makes a business gain a good reputation. But, if customers find it difficult to get a hold of an agent, chances are, feedback will go unheard of and affect the business anyway. Setting up a toll-free number for customers makes it easier to reach you. A …
How to Inspire Loyalty to Grow Your Online Business
It’s one thing to have customers that shop at your ecommerce store, but it’s quite another to have loyal fans that love what you do. These are the people that become a backbone to your business and are the reason for your success. If you are struggling for repeat business, then it means that you …
How to Get Your eCommerce Store Ready for the Holiday Season
The holiday season is a crucial time of the year for all businesses, but especially for online retailers. eCommerce sites see up to 120% more visits on days like Cyber Monday and Black Friday, and during the holidays, the daily traffic is up by nearly 65%. This year, despite the ongoing Coronavirus, …
Management Strategies for Improving Customer Experience
It is advantageous for companies and contact center managers to enhance their customer experience as implementing a unique and customer-centric strategy offers businesses a competitive advantage over industry rivals. Making customers happy is the best customer experience strategy and entails …
