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Texting Isn’t for Serious Business

Texting Isn’t for Serious Business

You might disagree, but I think texting is for high schoolers. I never conduct business via text messaging. For one, it’s unreliable, but it can also be challenging to get a complete message across and within an appropriate context. If I have something important to communicate I will call. This ensures that the message was received, it allows me to be available for questions, and shows that I’m willing to take the time to connect. A text message does none of those.

Do you use texting for important communications in your business? Consider an old-fashioned phone call instead. It may take some time re-train people, but it will be worth it. You will be seen as more professional, and communication between you and the people with whom you do business will improve.

Looking for more advice? Check out Simple Business Advice, the book.
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by Matt Smith // Author of Kill the Noise, and CEO of Modmacro℠ an award-winning web design and marketing firm that partners with select small businesses and non-profits.

Opinions expressed by contributors are their own.